Membership Terms
Dr.Visor Membership Terms
Toprak Networking Ltd, trading as Dr.Visor (drvisor.com). Registered in England and Wales, company number 10266587. Richmond, London, United Kingdom.
Last updated: October 2026
1. Who we are and what these terms cover
1.1 Dr.Visor is an exclusive medical members' club. We bring together a limited number of hospitals, clinics and healthcare institutions ("Members") and connect them with patients, with a main focus on the United Kingdom and Europe. We are operated by Toprak Networking Ltd ("Dr.Visor", "we", "us").
1.2 These terms apply to every Member and applicant, and sections 2 and 6.4 also apply to listed clinics. Any additional services agreed with a Member are set out in a written Membership Schedule. If a Membership Schedule conflicts with these terms, the Membership Schedule takes precedence for that Member.
1.3 Dr.Visor is not a healthcare provider. We do not diagnose, give medical advice or carry out treatment. All medical decisions, treatment plans, prices and contracts for treatment are made directly between the patient and the Member.
1.4 These terms replace our previous Clinic Partner Terms. For clinics that joined under the Clinic Partner Terms, these terms take effect 30 days after we notify them by email.
2. Free listing
2.1 Any clinic can submit its information for a free listing. Dr.Visor also lists clinic profiles compiled from public information for reference.
2.2 Listed clinics are not Members. They are not inspected by Dr.Visor, are marked Not Verified, and do not receive patient referrals, events, representation or the Verified badge.
2.3 A listed clinic may ask us at any time to correct or remove its listing, or apply for membership.
3. Admission
3.1 Membership is by application and is limited each year, by treatment area and destination. Meeting the Membership Standards does not guarantee admission where the annual limit has been reached.
3.2 Every applicant must meet the Membership Standards, including an average rating of at least 4.5 from 30 or more reviews on an independent review platform, and must pass document review, a meeting with our team and an in-person inspection.
3.3 The Verified badge cannot be bought. Payment of any fee does not entitle an applicant to admission or a Member to keep the badge if it stops meeting the Membership Standards.
4. What membership includes
4.1 During its membership, a Member in good standing:
- carries the Verified by Dr.Visor badge on its Dr.Visor profile and may display it on its own website under section 8;
- receives patient referrals from Dr.Visor that match its treatments and destination;
- is featured as a verified clinic on the platform;
- may take part in Dr.Visor consultation events in the United Kingdom, on the terms set for each event;
- is represented by Dr.Visor on international platforms.
4.2 We do not guarantee any number of enquiries, consultations, bookings or treated patients.
5. Fees and payment
5.1 The membership fee is £149 per month for a 12-month membership, unless a different fee is agreed in a Membership Schedule.
5.2 The first monthly payment is made when the clinic applies for membership. It covers the verification process, including document review, a meeting with our team and the in-person inspection. Monthly payments continue from the date the Member is admitted.
5.3 Monthly fees are paid through the secure payment link we provide, or by automatic card payment where we offer it. A receipt is issued for every payment.
5.4 Event participation, representation and any other optional services are priced separately in the Membership Schedule or event terms. Third-party costs are quoted separately and approved by the Member in advance.
5.5 Any commission on referred patients applies only where it is agreed in a Membership Schedule.
5.6 All amounts are in GBP and exclusive of VAT and other applicable taxes. If a monthly payment is not made within 7 days of its due date, we may suspend referrals and the Verified badge until it is paid.
6. Member obligations
6.1 The Member will continue to meet the Membership Standards throughout membership and tell us promptly of any change to its licences, authorisations, clinicians or insurance.
6.2 For every Dr.Visor patient, the Member will:
- respond to the patient within 2 business days of referral;
- provide an itemised written quote before travel and honour the quoted price;
- deduct the £50 online consultation fee the patient paid through Dr.Visor from the treatment price at the same Member;
- provide its aftercare and complication policy and guarantee terms in writing before treatment;
- keep the patient's status up to date with Dr.Visor (for example contacted, quoted, booked, treated, declined);
- work with the patient's Dr.Visor representative and respond in writing to any concern we raise within 7 days.
6.3 The Member is solely responsible for medical assessment, treatment, aftercare, pricing and its contract with the patient. At online consultations and UK events, medical assessment is carried out only by the Member's doctors.
6.4 Information any clinic gives us must be accurate and not misleading. Clinics must not write, buy or arrange reviews of themselves or others, or offer patients incentives for reviews.
7. Monitoring, suspension and withdrawal
7.1 We monitor patient feedback, independent review ratings and complaints throughout membership and may carry out further inspections or mystery patient checks.
7.2 If a Member falls short of these terms or the Membership Standards, we may issue a written warning, suspend the Verified badge and referrals, or withdraw membership.
7.3 We may withdraw membership immediately for serious breaches, including risks to patient safety, false or misleading documents, misuse of the badge, review manipulation or failure to pay.
7.4 When the badge is suspended or withdrawn, the Member's profile is updated straight away. Fees already paid are not affected by suspension or withdrawal for breach.
8. Use of the Verified badge
8.1 A Member may display the Verified by Dr.Visor badge only while its membership is active, without modification, and linked to its Dr.Visor profile.
8.2 The badge must be removed from all materials within 7 days of membership ending, suspension or withdrawal.
9. Term and renewal
9.1 Membership is a 12-month commitment from the date of admission. Renewal requires re-verification and is subject to the annual limit.
9.2 Either side may choose not to renew by giving 30 days' written notice before the end of the 12-month term. We may end membership earlier under section 7, and a Member may end it earlier under section 12.1.
9.3 Obligations to Dr.Visor patients referred before membership ends continue until their treatment and aftercare are complete.
10. Patient data
10.1 Enquiries submitted on drvisor.com are collected by Toprak Networking Ltd as data controller under the UK GDPR and the Data Protection Act 2018. We share a patient's details with a Member only with the patient's consent and only to arrange the consultation or treatment they asked for.
10.2 Once a patient is referred, the Member is an independent controller of the data it receives and must process it lawfully under the UK GDPR, the EU GDPR where relevant, and Turkish Law No. 6698 (KVKK) or its own local law. The Member may use it only for that patient's enquiry and care, and not for unrelated marketing or resale.
10.3 Where we run campaigns or follow-up on the Member's behalf using the Member's own accounts or patient lists, we act as the Member's processor for that activity.
11. Liability
11.1 We are not liable for the medical services a Member provides, or for any dispute between a Member and a patient.
11.2 Our total liability to a Member in any 12-month period is limited to the amounts the Member paid us in that period. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything that cannot be limited by law.
11.3 The Member will indemnify us against third-party claims arising from its treatment of patients or from false or infringing information it supplies.
12. Changes to these terms
12.1 We will give Members at least 30 days' email notice of any material change. A Member that does not accept a change may end membership before the change takes effect.
13. Governing law
13.1 These terms and any Membership Schedule are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
14. Contact
Dr.Visor, Toprak Networking Ltd, Richmond, London, United Kingdom. Email: hello@drvisor.com